Shipping Policy

Shipping Policy

At Unlocked Brims, we are committed to delivering your custom-crafted hats safely and on time. Below are the details of our shipping process to ensure a smooth and satisfying experience.

Processing Time

Ready-to-Ship Items: Orders are processed and shipped within 2-3 business days.

Custom Orders: Due to the personalized nature of our products, custom designs typically require 10-14 business days for production before shipping. We’ll keep you updated throughout the process!

Shipping Rates & Options

Standard Shipping (3-5 business days): $15.99 (Free for orders over $250)

Expedited Shipping (1-3 business days): $25.99

International Shipping: Rates vary by destination and will be calculated at checkout. Delivery times typically range from 14-21 business days.

Order Tracking

Once your order has been shipped, you will receive an email with your tracking number so you can monitor its journey to your doorstep.

Shipping Restrictions

We currently do not ship to P.O. Boxes or APO/FPO addresses. If you have special shipping requests, please contact us at brims@unlockedbrims.com.

Lost, Damaged, or Delayed Packages

If your package is lost, damaged, or significantly delayed, please contact our customer support team at [insert email address] within 7 days of the delivery date. We’ll work with the carrier to resolve the issue and ensure you receive your order.

Returns & Exchanges

No returns or Exchanges.

Thank you for shopping with Unlocked Brims!

If you have any questions or need further assistance, please don't hesitate to reach out to us at brims@unlockedbrims.com.